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Can I Use the Same Email Address for a Volunteer and Nonprofit Account?

Account & Technical Support

Can I Use the Same Email Address for a Volunteer and Nonprofit Account?

Learn how Taproot Plus handles email addresses and what to do if you need access to both account types

Last updated on 16 Dec, 2025

Taproot Plus requires each email address to be connected to one account type—either a volunteer account or a nonprofit account. This helps keep your information organized and ensures your dashboard, tasks, and opportunities reflect the correct role. 

If you’d like to participate on Taproot Plus as both a volunteer and a nonprofit user, you’ll need to create a separate account using a different email address. Many users choose to use a work email for their nonprofit account and a personal email for volunteering.  

Please reach out to us at help@taprootplus.org, if you’re unsure which account type you created. You can also update the email address on your existing account directly through your Taproot Plus Dashboard—learn how here

Our team is happy to help you get set up so you can fully participate in the Taproot Plus community. 

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