Account & Technical Support

Why Can’t I Submit a New Volunteer Opportunity?

How responding to pending volunteer applications keeps opportunities moving forward

I Created the Wrong Type of Account – What Should I Do?

We can quickly update your account type so you can get started in the right role

I’m Having Difficulty Confirming My Email Address. What Should I Do?

Follow these steps to make sure you can receive emails from Taproot Plus

I’m Having Trouble Logging Into My Account. What Should I Do?

Tips for resolving common login problems

How Do I Report a Bug or Technical Issue?

Found something that’s not working right? Here’s how to let us know

How Do I Update My Email Address?

Follow these steps to change your email and keep your account information up to date

How Do I Update My Email Preferences

Choose which Taproot emails you want to receive and customize your communication experience

Can I Use the Same Email Address for a Volunteer and Nonprofit Account?

Learn how Taproot Plus handles email addresses and what to do if you need access to both account types