Our team reads every message and replies to support requests within 2–3 business days.
If you've posted a new pro bono opportunity, we review it before it goes live. Approval usually takes 5–7 business days.
Response times can run a little longer during U.S. holidays and busy periods on Taproot Plus, but we'll get back to you as soon as we can.
Need an answer sooner? Try Ask Taproot, our AI chat assistant. It answers common questions right away and can connect you with our team if you need more help.